1. Information We Collect

We collect several types of information from and about users of our website, including:

1.1 Personal Information

Personal information is data that can be used to identify you individually. We may collect the following personal information:

• Full Name, email address, postal address, and phone number when you contact the Karen National Union officially
• No account login credentials are required
• Information provided and requested in forms (Information Request, Suggestion, Complaint and Appeal, Service Request and Incident, Contribute Data)
• Records and copies of your correspondence with us

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you when you contact the Karen National Union. This may include:

• Browser type and version
• Operating system
• IP address and device identifiers

2. How We Use Your Information

We use the information we collect about you for various purposes, including:

• Providing, maintaining, and improving our website and services
• Processing transactions and sending related information
• Responding to your requests, questions, and comments
• Sending administrative information, such as updates to our terms or privacy policy
• Sending promotional communications, such as newsletters or event announcements (with your consent)
• Monitoring and analyzing trends, usage, and activities in connection with our website
• Detecting, preventing, and addressing technical issues
• Protecting the security and integrity of our website

3. Information Sharing

We may disclose personal information that we collect or you provide:

• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties we use to support our operations and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
• To fulfill the purpose for which you provide it
• For any other purpose disclosed by us when you provide the information
• With your consent
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Karen National Union, our users, or others

4. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

Cookies are small data files that may include an anonymous unique identifier. Tracking technologies include beacons, tags, and scripts to collect and analyze information to improve our website.

• Essential Cookies: Necessary for the website to function properly and cannot be switched off in our systems.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website.
• Functionality Cookies: Enable enhanced functionality and personalization.
• Targeting Cookies: May be set by our advertising partners to build a profile of your interests.

5. Data Security

We have implemented administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These safeguards include:

• Encryption of sensitive data
• Secure networks and servers
• Regular security assessments and audits
• Access controls and authentication procedures
• Staff training on data protection and security practices

Although we strive to use commercially acceptable means to protect your data, no transmission over the Internet or electronic storage method is 100% secure. Any transmission is at your own risk.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to processing of your information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the “Contact Us“ section.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us. We will take steps to remove such information.

8. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will post the revised policy on this page and update the "Last Updated" date above.

You are encouraged to review this page regularly for any changes. Continued use of the website following the posting of changes constitutes acceptance of those changes.

9. Contact Us